Question 1

Where do you offer bounce house rentals?

Accepted Answer

We offer bounce house and water slide rentals throughout San Antonio, TX and the greater Bexar County area, including Boerne, Bulverde, Schertz, Seguin, New Braunfels, Converse, Alamo Heights, Stone Oak, Hollywood Park, and more. Use the surcharge checker on our site to confirm service to your zip code.

Question 2

What is the distance surcharge for my area?

Accepted Answer

Every zip code we serve has its own distance surcharge. There is none at all for many central San Antonio zips, and the rest — including Boerne, Bulverde, Schertz, Seguin, and Alamo Ranch (78253) — are priced individually and shown before you pay. You can check your exact surcharge instantly by entering your zip code on our home page or FAQ page.

Question 3

Is delivery free?

Accepted Answer

Delivery is free on any order that includes an inflatable rental — a bounce house, a water slide or the obstacle course — so there is nothing to pay for the drop-off, the setup or the pickup. An order without one, such as tables and chairs, a concession machine or a dunk tank on its own, carries a delivery fee, which is shown at checkout before you pay. Either way your zip's distance surcharge is separate and is quoted up front too.

Question 4

When do you deliver the bounce houses and water slide rentals?

Accepted Answer

We typically deliver between 8 AM and 10 AM so everything is set up well before your party starts. We often have open availability and are happy to work out a time that is best for you.

Question 5

What payment methods do you accept for bounce houses and water slide rentals?

Accepted Answer

We accept cash, CashApp, and credit card payments through PayPal.

Question 6

Do I need a generator for the bounce houses?

Accepted Answer

No, you don't need a generator unless your party location is far from an electrical outlet. Most residential and park locations have accessible power.

Question 7

Can I make a bounce house rental overnight?

Accepted Answer

Yes, we offer overnight rentals for an additional fee. Please let us know in advance if you'd like to keep them longer and we'll add the overnight option during booking.

Question 8

Is a bounce house safe?

Accepted Answer

Absolutely! Safety is our top priority. All units are professionally set up and anchored. We ask that you supervise children at all times while the bounce house is in use to ensure everyone's safety.

Question 9

Can we wear shoes inside SATX bounce houses?

Accepted Answer

For safety reasons, we kindly request that jumpers use bare or socked feet only — no shoes allowed inside the bounce houses or water slides.

Question 10

How long can we rent the bounce houses for?

Accepted Answer

Our rentals are for the entire day! You can enjoy the bounce houses from the time of delivery until pickup, typically in the evening.

Question 11

What if there's bad weather on the day of my party?

Accepted Answer

In the event of bad weather, we offer a flexible rescheduling policy. Please contact us as soon as possible to discuss alternate arrangements.

Question 12

Can I cancel my reservation?

Accepted Answer

We understand that plans can change. If you need to cancel, please notify us at least 48 hours before your scheduled delivery time for a full refund.

Question 13

Is there a minimum age requirement for using the bounce houses?

Accepted Answer

There is no strict minimum age requirement, but we recommend that children are supervised at all times and that the equipment is age-appropriate for all participants.

Question 14

Do you offer discounts for multiple rentals?

Accepted Answer

Yes, we offer discounts when renting multiple inflatables at once. The second and additional bouncers are discounted. Contact us for a custom quote.

Question 15

Do you offer discounts for non-profit organizations for bounce house and water slide rentals?

Accepted Answer

Yes, we offer discounts for non-profit organizations. Please contact us for more information.

Question 16

Do you offer discounts on inflatable castles and waterslides for military personnel?

Accepted Answer

Yes, we offer discounts for military personnel. Please contact us for more information.

Question 17

Do you offer discounts for first responders in San Antonio on bounce houses and water slides?

Accepted Answer

Yes, we offer discounts for first responders. Please contact us for more information.

Question 18

What about discounts for teachers and other community organizations in San Antonio?

Accepted Answer

Yes, we offer discounts for teachers and community organizations. Please contact us for more information.

Question 19

Do you offer discounts for healthcare workers?

Accepted Answer

Yes, we offer discounts for healthcare workers. Please contact us for more information.

Question 20

How do I book San Antonio bounce house rentals?

Accepted Answer

You can book online at satxbounce.com/order, call us at (210) 796 - 1123, or fill out the contact form on our website.

Question 21

How far in advance should I book a bounce house near me?

Accepted Answer

We recommend booking at least a week in advance to ensure availability, especially on weekends. However, we can sometimes accommodate last-minute requests — contact us and we'll do our best!

Question 22

Do you offer gift certificates?

Accepted Answer

No, we do not offer gift certificates at this time.

Question 23

What about party supplies?

Accepted Answer

Yes! We rent cotton candy machines, popcorn machines, snow cone makers, slushy machines, swamp coolers, and more. Contact us or visit our products page for the full list.

Question 24

Are tables and chairs available with bounce house rentals in San Antonio, TX?

Accepted Answer

Yes, we offer folding table and chair rentals. Each folding table comes with six folding chairs. Please add them during checkout or contact us for more information.

Question 25

Do you offer pony rides or petting zoos with bounce house rental in San Antonio, TX?

Accepted Answer

Yes, we are partnered with GIDDY UP PONY PARTIES AND PETTING ZOOS, LLC to offer pony rides and petting zoo experiences alongside your bounce house rental!

Frequently Asked Questions

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